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Return & Refund

Thank you for shopping at officialmiyoomini.com. We value your satisfaction and strive to provide you with the best products and services. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

Eligibility for Returns:

  • You have 30 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • You need to provide the receipt or proof of purchase.

Non-returnable Items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

How to Initiate a Return:

  • Contact our customer service team at service@officialmiyoomini.com to request a return authorization.
  • Please include your order number, details about the product you wish to return, and the reason for the return.
  • Our customer service team will provide you with instructions on how to return your item.

Refunds

Process:

  • Once we receive your item, we will inspect it and notify you that we have received your returned item.
  • We will immediately notify you of the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your original method of payment.
  • You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Partial Refunds:

  • Partial refunds may be granted in the following situations:
    • Any item not in its original condition, is damaged, or missing parts for reasons not due to our error.
    • Any item that is returned more than 30 days after delivery.

Exchanges

Defective or Damaged Items:

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at service@officialmiyoomini.com with details of the product and the defect.
  • Upon approval, we will send you a replacement item.

How to Initiate an Exchange:

  • Contact our customer service team at service@officialmiyoomini.com to request an exchange.
  • Please include your order number, details about the product you wish to exchange, and the reason for the exchange.
  • Our customer service team will provide you with instructions on how to proceed with the exchange.

Return Shipping

Responsibility:

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.

Shipping Insurance:

  • We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Contact Us

If you have any questions on how to return your item to us, please contact us at service@officialmiyoomini.com. Our customer service team is available to assist you and ensure a smooth return process.

Free Worldwide shipping

On all orders above $69

Easy 30 days returns

30 days money back guarantee

International Warranty

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